IMPORTANT ANNOUNCEMENT ABOUT SHIPPING

(June 2, 2009 --EFFECTIVE IMMEDIATELY)

 

 

DEAR CUSTOMER,

 

WE RECEIVED SEVERAL COMPLAINTS FROM CUSTOMERS RECENTLY THAT THEY LOST THEIR PACKAGES BECAUSE THE PACKAGES WERE DELIVERED WITHOUT SIGNATURE AND THE CARRIERS (UPS AND FEDEX) WERE UNABLE TO TRACK THE PACKAGES.

 

UNDER THIS CIRCUMSTANCE, THE CARRIERS (UPS AND FEDEX) WILL NOT BE RESPONSIBLE FOR THE LOSS BECAUSE THE PACKAGES WERE DELIVERED WITHOUT SIGNATURE.

 

BY DEFAULT, WE WILL SHIP OUR PACKAGES WITHOUT SIGNATURE AUTHORIZATION BECAUSE THIS WILL RESULT IN A FASTER DELIVERY.

 

FOR EXTRA SECURITY, CUSTOMERS ARE STRONGLY ADVISED TO HAVE PACKAGES DELIVERED WITH SIGNATURE AUTHORIZATION FOR AN ADDITIONAL COST AS FOLLOWS:

 

 

PRICING FOR FEDEX DELIVERY

• INDIRECT SIGNATURE REQUIRED $1.75 PER PACKAGE
• DIRECT SIGNATURE REQUIRED $2.75 PER PACKAGE
• ADULT SIGNATURE REQUIRED $ 3.75 PER PACKAGE

 

PRICING FOR UPS DELIVERY

• SIGNATURE REQUIRED $ 2.75 PER PACKAGE        
• ADULT SIGNATURE REQUIRED $ 3.75 PER PACKAGE

 

IF CUSTOMERS WISH TO HAVE SIGNATURE CONFIRMED DELIVERY, PLEASE LEAVE A NOTE IN THE COMMENT FIELD BEFORE CHECK-OUT.   OTHERWISE, ALL SHIPMENTS WILL BE SHIPPED WITHOUT SIGNATURE REQUIRED.  FOR THOSE SHIPMENTS SHIPPED WITHOUT SIGNATURE REQUIREMENT, CUSTOMERS WILL BE RESPONSIBLE TO TAKE THE RISK IN THE EVENT IF THE PACKAGES WERE FOUND LOST.

 

 

FOR THOSE CUSTOMERS WHO NEED SPECIAL ARRANGEMENT TO EXPEDITE DELIVERY, PLEASE EITHER PUT A NOTE IN THE COMMENT FIELD WHEN YOU CHECK OUT OR CALL US AT 972-243-9090 TO LET US KNOW YOUR ARRANGEMENT.

 

WE APPRECIATE YOUR BUSINESS AND WE WANT ALL CUSTOMERS TO HAVE THEIR SHIPMENT ON TIME. THEREFORE, WE ARE SEEKING COORPERATION FROM ALL CUSTOMERS TO ENSURE THAT ALL SHIPMENTS ARE SMOOTH AND DELIVERED ON TIME.

 

THANK YOU FOR YOUR ATTENTION!

 

HER STATION