The following terms and conditions should be read carefully and are effective immediately on all orders executed by Open Road Leather & Accessories

Prices:

All our Prices are FOB Texas. Due to material and Production cost fluctuations, prices are subject to change without prior notice Minimum

Orders:

$300 (First Order Only)

Payment Terms:

We ship all our orders Visa/Mastercard/Discover/American Express, C.O.D. CASHIER'S CHECK OR MONEY ORDER ONLY. To establish C.O.D. Company Check or other terms requires prior approval and the completion of a credit application. Please allow 2 to 4 weeks for processing. Note All returned Checks will be subject to $25.00 Handling charges per transaction.

Shipments:

All orders are shipped via UPS Ground unless otherwise advised by the customer. Shortages & Packages Received:

• Upon receiving your order, each carton should be checked for damage! Tampering before signing for delivery receipt.
• DO NOT DISCARD damaged cartons as they may be held for inspection purposes.
• If you receive a damaged package by UPS, notify your local UPS Customer Service for advice & write: "Damaged Carton" on all delivery receipts before signing

Returns:

All merchandise must be inspected upon receiving and any discrepancies, defects or shortages must be reported to Open Road Immediately. A Return Merchandise Authorization Number (RMA #) is required for all returns. Please write the RMA # on the outside of the each carton for quicker service. Open Road reserves the right to determine the nature of any defects / discrepancies of all returned merchandise. Any credits and or Replacements will only be made after returns have been received by the warehouse.

Restocking Fee:

Restocking fee of 15% will be charged on merchandise being returned 30 days after the invoice purchased date. If merchandise is defective or is in perfect condition it can be exchange within 30 days of the purchase date. Back Orders: All back orders will be shipped within 45 to 60 days unless otherwise advised by the customer for any cancellations. Please advise your sales representative if you wish to cancel backorders automatically.

Minimum Order
$300 (First Order Only)