Nov 1, 2010
Recent developments in technology have made it easier for retailers to effectively cross-sell and upsell online, the report notes. More than one-quarter (27 percent) of web retailers say they have seen increases in units per transaction and nearly half (47 percent) have experienced a lift in their average order values. Forty-five percent of retailers surveyed say they have seen increases in repeat customer rates. Nearly one-third of survey respondents say they have seen a decrease in their shopping cart abandonment rates. The full report may be obtained at shop.org.
Topic: Wholesale News
Related Articles: online retail
Article ID: 1379
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