May 1, 2007
UPS announced the launch of UPS Delivery Intercept, an automated service that gives customers ultimate flexibility and control by enabling shippers to intercept and reroute packages before they are delivered.
UPS Delivery Intercept is the industry's only web enabled package interception service. With UPS Delivery Intercept, a shipper simply uses a UPS package application such as UPS WorldShip(r), UPS CampusShip(r) or UPS Internet Shipping(r), clicks on the 1Z tracking number and requests a reroute. Interception requests also can be made through a shipper's myups.com account as well as via UPS Signature Tracking(r).
Shippers can access the service 24/7 to request UPS to intercept packages being shipped from and to anywhere in the U.S. and Puerto Rico. Building on other established UPS technologies, customers who use Quantum View Notify(tm) can receive notification of the requested and successful interceptions. Receivers also can view the intercept status when they track the package on any UPS visibility system.
"A great interception can be the difference between winning and losing, especially in the world of business and complex supply chains," said Kurt Kuehn, UPS senior VP of worldwide sales and marketing. "With UPS Delivery Intercept, shippers receive an unprecedented level of control over their packages, enabling them to avoid mistakes that could cost money or impact customer service."
UPS Delivery Intercept is powered by a UPS innovation known as Package Flow Technology, which enables UPS not only to map more efficient routes for drivers but also to flag packages for special handling while they are in the UPS network. In fact, an interception can even be executed after a package is on board one of UPS's familiar brown delivery vehicles.
UPS Delivery Intercept enables shippers to quickly and easily deal with scenarios like these:
For more information, visit www.ups.com/deliveryintercept.
Topic: Wholesale News
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Article ID: 215
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