INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors.
Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and
business strategies to help you succeed.
See new articles daily online at IndependentRetailer.com.
With more than 20 years of experience handling, processing and liquidating product for many of the world's largest retailers and manufacturers, CLS, based in Winston-Salem, NC, has developed award winning solutions based on an extensive investment in technology, methodologies and people. As such, CLS has become a recognized leader in technology driven returns management and supply chain solutions for a host of product categories, including consumer goods, automotive, footwear, hardware, and health care products.
CLS processes in excess of one billion items of returned, recalled and withdrawn product annually through its more than 40 locations throughout North America. This volume, combined with the company's network of facilities, relationships, technology and expertise, provides wholesalers with not only the product to grow their businesses, but also the tools and level of service necessary for significant growth.
"We are more than a vendor; we are a strategic partner," says Mark Ward, the company's director of liquidation services. "Our process is absolutely customer focused, whether on the buyer or the seller side. This commitment to superior service and integrity is key to the very real results we deliver."
"Handling the amount of product we do gives CLS what we refer to as 1st Touch Advantage, an advantage that we pass on to our buyers," Ward adds. The 1st Touch Advantage refers to CLS' capability of obtaining returns first and direct, eliminating added transportation legs and the associated costs.
"Our extensive access to quality product enables our customers to respond to changing market demand, and our size ensures we can respond to increasing demand as our customers' business grows," he explains. "Because we are a market leader in consumer goods value recovery processing, a broad, diverse group of products is always available and always changing."
CLS' 40 returns facilities in North America encompass more than three million square feet of warehouse space. This large, decentralized footprint reduces freight costs while allowing the supplier to respond quickly.
The company's proprietary technology capabilities also provide competitive advantages. Among them is its B2Bid.com online auction exchange. This is a secure, web based secondary market auction application that was created specifically for the liquidation of "exception" inventory.
That includes excess, obsolete, overstocks, closeouts, salvage and slow moving finished goods that are available 24/7. Prequalified buyers can complete liquidation purchases through a totally interactive, dynamic and paperless process, making purchasing, "practically effortless," Ward says.
In addition to a wide variety of product, are the following features:
- Complete auction details, including quantities, condition, location, descriptions, photos, and more.
- Customized active auction screens based on the bidder's own specified product interest.
- Purchase options: bid or buy now.
- At a glance auction status indicators.
- Auction assistance available upon request via a toll free number over which buyers can access their own salesperson.
- Transportation dispatch option.
- Paperless reporting, including: active inventory, bid activity, completed transactions and bid history.
Registration is free and can be completed on the company's website. Qualified buyers are notified of direct deal opportunities and auctions via email, or if they prefer, fax.
CLS representatives are always on hand with support. "It's always nice to conduct business with a company that you know will address any issues that may arise in a timely manner and provide solutions for rectifying those issues going forward," testifies a client, which is a representative of Discount Wholesalers Inc. in Chester Springs, PA.
2601 Pilgrim Court
Winston-Salem, NC 27106
Toll Free: 866-440-6917
Entire contents ©2021, Sumner Communications, Inc. (203) 748-2050. All rights reserved. No part of this service may be reproduced in any form without the express written permission of Sumner Communications, Inc. except that an individual may download and/or forward articles via e-mail to a reasonable number of recipients for personal, non-commercial purposes.