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INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.


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Your Search for "customer service" yielded 399 matches


03/01/2010 - J & L Wholesale Tobacco Accessories & More
Stores that serve the smoker will not only find a rich array of tobacco and smoking accessories at Allentown, PA based J & L Wholesale Distributors, but also a potpourri of other products to boost sales and profits.

03/01/2010 - Geolocation Enhances E-Retail
While the benefits to consumers of shopping online are obvious, there is also a benefit to be gained by linking those CUSTOMERs to the real world.

02/01/2010 - Social Media 101
Once thought to be a passing fad, and still relatively new, social media has taken a firm hold and warrants attention in many retailers' online marketing efforts.

02/01/2010 - Bright Forecast for Sunglasses
"The future's so bright, I gotta wear shades," pop group, Timbuk 3, famously declared in 1989.

01/01/2010 - SerTop Is On Top
Adam Topping, co-owner of Ser Top, knows three reasons why his CUSTOMERs appreciate ordering customized sweatbands, silicone wristbands and patches from his company.

01/01/2010 - Building Trust Online
Although a number of factors come into play when a CUSTOMER makes a buying decision on the Internet, none is more important than trust.

12/01/2009 - Shared SSL Certificates vs. Private
A big part of increasing conversion on an ecommerce site involves building trust and credibility with your CUSTOMERs.

12/01/2009 - The Future of Web Video
Video may have killed the radio star, as the old song by the Buggles claims, but today there's growing evidence that video may have static, text-heavy websites in its crosshairs as well.

11/01/2009 - UPS Adds Web Printing SERVICE
The UPS Store chain has launched an Internet SERVICE that lets CUSTOMERs design brochures, posters and other materials online, and then have them printed and prepared for pickup at a local UPS Store.

11/01/2009 - Spectrum Packaging Has CUSTOMER SERVICE in the Bag
In an extremely competitive market determined primarily by price, Spectrum Packaging has carved a niche for themselves with their superior CUSTOMER SERVICE.

11/01/2009 - Marketing Trends for 2010
Noted Danish physicist, Niels Bohr, once noted that, "Prediction is very difficult, especially about the future."

11/01/2009 - Kiosks Spread Fun
Fun always attracts attention, especially if the source is something novel.

11/01/2009 - Going Global
Researchers say that new SERVICEs are making it easier for web merchants to go global.

11/01/2009 - Global Linen
Truly global, this company supplies the full range of household linens, imported from China, India, Pakistan and Turkey.

11/01/2009 - Conserving for Profit
The environment and the economy go hand in hand.

11/01/2009 - Ahead of the Trend at FashionWholesaler.com
Charleen Hsieh's innate fashion sense is certainly part of the reason why FashionWholesaler.com is such an successful company.

10/01/2009 - Tips for Discounting
In addition to eroding profits, discounting can wreck a retailer's brand value.

10/01/2009 - Recession Proof Pet Products
In a downturn economy, people may not feel comfortable spending money on themselves, but at My Shopping Tree, they are finding that possibly for that very reason, sales of personalized pet products are way up.

10/01/2009 - PayPal for Teens
In time for the holidays and as kids go back to school, PayPal focuses on teen buying with a new student account.

10/01/2009 - Kiosks Rev Up for Christmas
What is true for every retailer is equally true, if not more so, for kiosk and cart vendors: the need to make the most of the holiday season.

10/01/2009 - Current CUSTOMERs are Key to Profits
If you want a sure way of increasing profits, look to your existing CUSTOMERs.

09/01/2009 - SavesUCash Makes U Money
In the world of ecommerce, it can often seem difficult to connect with a reputable supplier of high quality goods.

09/01/2009 - OfficeMax Partners with Payless
Two heavyweight retailers in very different fields have partnered in a cross merchandising, back to school promotion.

09/01/2009 - Content Trumps All
Quality is more important than quantity when it comes to designing a retail website, according to Lauren Freedman, president of research and consulting for E-Tailing Group Inc.

09/01/2009 - Checkout Options Flourish
Most anyone who has made a purchase on eBay is familiar with PayPal, an ecommerce checkout option, which since 2002 has been a wholly owned subsidiary of the online auction site.

09/01/2009 - Building Brands At Kiosks
Just like any retailer, a kiosk or cart vendor that turns their business into a brand, increases the odds of succeeding and even expanding.

09/01/2009 - All That Jazz
The primary products available from All That Jazz are sheet sets and blankets.

08/01/2009 - Partnerships Drive Growth At Inmar CLS
Let's face it: in a lean economic environment, businesses are hungry. You most likely are finding no shortage of companies with product to sell.

08/01/2009 - Making Emails Personal
If retailers' emails are to be effective, they must be relevant to each recipient and sent via their mobile phones and Facebook pages, said Mike Hilts, president and general manger of Yesmail, an email marketing SERVICE.

08/01/2009 - High Margins For Kiosk Success
Because carts and kiosks necessarily contain a limited variety of product, it is not only important that products sell through at a rapid pace, but also that each sale garners the vendor a healthy profit margin.

08/01/2009 - 7 Ways to Tighten Your Belt
The following practical and timely tips for managing during challenging times can help keep a small business resilient and solvent.

08/01/2009 - 2moda For Great Value and Low Prices
The clearest example of 2moda's ability to pair quality materials with very low price points is that in the before-school season, their largest segment of CUSTOMERs is charitable organizations.

07/01/2009 - Via Trading Live Auction Leader
In a business world full of buyouts, bailouts and bankruptcies, closeout wholesaler, Via Trading Corp., is a notable exception.

07/01/2009 - Plant Essences Make Profitable Scents
As shoppers gain access to information regarding health and environmental issues, they are looking for retailers to mirror their awakening, and ideally become a reputable source for knowledge and wisely chosen products.

07/01/2009 - Partnerships Drive Growth At Inmar CLS
Let's face it: in a lean economic environment, businesses are hungry. You most likely are finding no shortage of companies with product to sell.

07/01/2009 - Exploring Free Shipping Options
Since shoppers are interested in buying from retailers who offer free shipping, that SERVICE will only increase a merchant's online sales.

06/01/2009 - Winning Sports Souvenirs
Thanks to Prizes!, sports fans throughout the U.S. have a means of showing their undying devotion to their favorite teams.

06/01/2009 - Study Confirms Shift to Online
Time and money savings are among the reasons consumers give for shifting more of their spending to the Internet.

06/01/2009 - Simple Products: Simply Success
Six years ago, Simple Products exchanged complex product lines for a simpler philosophy.

06/01/2009 - SBA Offers New Online Resources for Small Businesses
Entrepreneurs can take advantage of new, free online training and other resources offered by the U.S. Small Business Administration to assist them during this period of economic recovery.

06/01/2009 - Is Live Chat Right for You?
For those internet retailers who may feel they have their hands full dealing with their CUSTOMERs...

06/01/2009 - 4 Ways to Increase ROI of Your PPC Campaigns
Many see running a profitable paid search campaign as an art.

05/01/2009 - Trendy Fashion Fun at Doki Geki
For stores that cater to the junior market and rely on suppliers of hot, trendy, and cost effective items, DokiGeki.com is the place to buy.

05/01/2009 - Safe Kiosks and Profits From Security
Securing a kiosk or cart against theft, especially during off hours, is an important consideration that can be addressed with an affordable closed circuit television system.

05/01/2009 - Profit From Anchor Closings
Traffic and business in small shops can suffer if they're located near a large retailer that has closed its doors. There are strategies, however, that give smaller retailers opportunities.

05/01/2009 - Postage From Your PC
Take three mechanical engineers from Stanford providing consulting SERVICEs to the USPS Facilities department, expand their contributions to other areas, including mail operations...

05/01/2009 - Controlling and Reducing Fulfillment Costs
We all know we're in a tough business climate.

04/01/2009 - Three Big eCommerce Tips
With the economic crisis forcing small business owners to slash costs, while trying to build up sales and revenue, ecommerce is increasingly seen as an attractive market environment.

04/01/2009 - Payments From Bank Accounts
A new payment system called Mazooma enables online shoppers to pay directly from their bank accounts.

04/01/2009 - Future Retail Formats
Not surprisingly, the economic downturn will be a big influence on which retail store formats will prosper and which will fade over the next few years.

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